minorhythm's logo

Frequently Asked Questions

You will find here the most frequently asked questions and answers such as reservation deadline, price, cancelation, etc....
Q
How many days before should I make a reservation for a transfer or sightseeing tour ?
A
Depending on vehicle and driver availability it is possible to book on the same day.
Q
I would like to know in details about your pricing system or list?
A
Our quote /price depends on various parameters such as the vehicle type, traveling length time and the numbers of days you wish to use our services, please feel free to contact us anytime for a quotation.
Q
Is your driver able to recommend popular tourist spots?
A
Our drivers are familiar with all the best sightseeing spots in Hokkaido, please feel free to ask them any time.
Q
What happens if we wish to change our itinerary during a transfer or tour?
A
We will always try our best to respond with flexibility. However, please note that extra fee may apply depending on the distance and time.
Q
Can pay by credit card?
A
Yes , Credit card payment is available in all our vehicle.
Q
Do you provide transfer from Sapporo to Asahikawa?
A
Since our company is located in Chitose, the law require that the arrival or the departure must be in Chitose.
However, guests on short-term vacation can use our service from any location as long as the first day or the last day is in Chitose city (New Chitose airport).
Q
I'd like to make a "surprise gift" to my elderly parents during the tour or transfer ...
A
We will be glad to assist with your "surprise gift" set up in the vehicle, restaurant, hotel room, etc... depending on your wish please contact us for more details,
Q
I am a travel agent. Does your service also cover hotel reservations?
A
Yes we do have the license to make travel arrangements as well. Please let us know your requirements.
Q
What is the concierge service?
A
Our Concierge Service will assist you with all your inquiries during the travel.
For example : a restaurant booking, find a flower shop, etc. With our concierge service you can enjoy a stress free travel and relax.